Granite Hills Credit Union
266 North Main Street
Barre, Vermont 05641
(802) 522-5000
Toll-free (888) 996-5328
Fax (802) 522-5020 info@GraniteHills.org
To Report a Lost or Stolen Card:
Mastercard Debit Card Call 1-800-528-2273
Visa Credit Card Call 1-800-682-6075
PRIVACY POLICY
Granite Hills Credit Union is committed to protecting your
privacy and the privacy of our members. Under federal and state law, we are
required to give you this privacy notice, which describes our credit union's
privacy policy and practices concerning the personal information we collect
and disclose about our members. It also includes information about the
parties who receive personal and sometimes nonpublic information from us as we
conduct the business of the credit union.
Information We Collect About You We collect
nonpublic personal information about you from the following sources:
Information
we receive from you on applications and other forms
Information
about your transactions with us
Information
we receive from a consumer reporting agency
Information
obtained when verifying the information you provide on an application or other
forms; this may be obtained from your current or past employers, or from other
institutions where you conduct financial transactions.
We may
disclose all of the information we collect, as described above, as permitted
by federal and Vermont law.
Parties Who Receive Information From Us We may
disclose nonpublic personal information about you to the following types of
third parties:
Financial
service providers, such as insurance companies.
Non-financial companies, such as consumer reporting agencies, data
processors, check/share draft printers, plastic card processors, government
agencies and mailhouses.
Parties That Provide Services To Us In order for
us to conduct the business of the credit union, we may disclose all of the
nonpublic personal information we collect, as described above, to other
financial institutions with whom we have joint marketing agreements, to other
companies that perform marketing services on our behalf or to non-affiliated
third parties for the purposes of processing and servicing transactions that
you request or authorize, so that we may provide members competitive products
and services.
We may also
disclose nonpublic personal information about you under circumstances as
permitted or required by law. These disclosures typically include information
to process transactions on your behalf, conduct the operations of our credit
union, follow your instructions as you authorize, or protect the security of
our financial records.
To protect
our members' privacy, we only work with companies that agree to maintain
strong confidentiality protections and limit the use of information we
provide. We do not permit these companies to sell the information we provide
to other third parties.
Disclosure of Information About Former Members If
you terminate your membership with Granite Hills Credit Union, we will not
share information we have collected about you, except as may be permitted or
required by law.
How
We Protect Your Information We restrict access to nonpublic
personal information about you to those employees who need to know that
information to provide products or services to you. We maintain physical,
electronic, or procedural safeguards that comply with federal regulations to
guard your nonpublic personal information.
What
Members Can Do to Help Granite Hills Credit Union is committed to
protecting the privacy of its members. Members can help by following these
simple guidelines:
Protect
your account numbers, plastic card numbers, PINs (personal identification
numbers) and passwords as applicable. Never keep your PIN with your card,
which can provide free access to your accounts if your card is lost or
stolen.
Use
caution when disclosing your account numbers, social security numbers, etc.
to other persons. If someone calls you explaining the call is on behalf of
the credit union and asks for your account number, you should beware.
Official credit union staff will have access to your information and will
not need to ask for it.
Keep your
information with us current. If your address or phone number changes, please
let us know. It is important that we have current information on how to
reach you. If we detect potentially fraudulent or unauthorized activity or
use of an account, we will attempt to contact you immediately.
If
You Have Questions If you have questions, please email, call us toll free at
1-888-996-5328 or write to us at:
Granite
Hills Credit Union 266 North Main Street Barre, VT 05641-4126